explore commonly asked billing & payments questions

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Ways to pay

What is paperless and how do I enroll?

With our paperless options, eBill and ePolicy, you’ll receive an email to let you know every time a new billing or policy document is ready to view online. This short video walks you through the quick, simple process of enrolling your new insurance policy in paperless.
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find answers to your billing & payments questions

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All you need to know about billing, one-time payments, and autopay plans.

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Access your account

Create an account

Manage your Allstate policies, claims and statements with My Account.
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Download the mobile app

Access your policy anytime, from anywhere with the Allstate mobile app.
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Questions about your bill?

Allstate support is available via chat 24/7.

Still need help? Contact Allstate customer service.