explore commonly asked policy questions

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Policy details and documents

Go Paperless today. Get your documents electronically, including billing notices, policy documents and auto insurance card(s). You'll receive an email to let you know these documents are ready to view online. Based on legal requirements, you may still receive some documents in the mail as well as online. The only option is only available for certain policy types.

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You can also get quick access to your policy documents with the Allstate® mobile app.

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Change your address

Are you moving soon? Keep your mailing address and policy up to date so you can stay protected before, during and after your move. Visit Relocate with Allstate for more information.

find answers to your policy questions

Learn where you can find your policy and how to make policy changes.

Access your account

Create an account

Manage your Allstate policies, claims and statements with My Account.

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Download the mobile app

Access your policy anytime, from anywhere with the Allstate mobile app.

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Cancel a policy

We're sorry to hear you're considering canceling your policy. Please contact Allstate for assistance.

Questions about your policy?

Allstate support is available via chat 24/7.

Still need help? Contact Allstate customer service.