How to get your ID cards
Order ID cards by mail
In most states, yes.
Forty-nine states and the District of Columbia permit drivers to show an electronic copy of their insurance card on a mobile device during a traffic stop. New Mexico is the only state where electronic proof of insurance is not explicitly accepted. Massachusetts residents, your vehicle's registration document will include your car insurance information.
Whether you're pulled over, at the dealership, or about to rent a car, you can open your Allstate mobile app and choose "Get ID Cards" to prove you're insured. Don't have the app? Text IDCARDS to 25788 for a link to download. Message & Data rates may apply.
Besides the app, you can also view a digital copy of your ID cards online. Either:
In most states, you can print your auto insurance ID cards at home. The exception is Hawaii, which does not allow you to print ID cards at home.
How to print
- To access printable versions of your ID cards, log in to My Account or use our Quick ID Cards option.
- Select "print" or "view PDF."
- Print the ID cards on standard 8.5 x 11-inch white printer paper.
- To ensure your printed version is accepted, double-check that the printout clearly represents all the information and features found on the digital version of the ID card
Although each computer, software, and printer settings may be unique, below are some common fixes to printing problems:
- Make sure your printer is turned on and connected to your computer. If necessary, test print a different document.
- Check that you have sufficient ink/toner levels for a clear image.
Whether you'll receive ID cards depends on a few things:
- If you enrolled in ePolicy — our paperless solution — you will not receive ID cards in the mail. Instead, you should access your ID cards through the Allstate mobile app or the Allstate My Account website, where you'll have the option to print at home. Review "Are digital ID cards accepted as proof of insurance?" and "Can I print ID cards at home?" above for more info and exceptions by state.
- If you did not enroll in ePolicy, your ID cards will arrive in the mail, along with the rest of your policy documentation, within two weeks.
Hawaii residents: You will automatically receive ID cards in the mail for new policies regardless of your paperless preferences. Following policy changes and at renewal, Hawaii ID cards are only automatically mailed for policies not enrolled in ePolicy.