File or track your claim
We’ve made it easy for you to file and track most claims, including auto, home, condo, renters, motorcycle, snowmobile and off-road vehicles. Simply log into My Account to start your claim.
Not an Allstate customer? Create a guest account to file a claim.
Claims info
Learn about claims
Get the info you need about the claims process, including filing, inspections, repairs and payments.
Access your account
Create an account
Manage your Allstate policies, claims and statements with My Account.
create My AccountAlready have an account? Log in
Download the mobile app
Access your policy anytime, from anywhere with the Allstate mobile app.
download the appMail us your claim
All mail related to property and casualty insurance claims can be sent to:
Allstate Insurance Company
PO Box 660636
Dallas, TX 75266
Questions about your claim?
Life insurance
If you have an Allstate Digital Life policy (see policy declaration), email LifeProtection@allstate.com.
Still need help? Contact Allstate customer service.