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File or track your claim

We’ve made it easy for you to file and track most claims, including auto, home, condo, renters, motorcycle, snowmobile and off-road vehicles. Simply log into My Account to start your claim.

Not an Allstate customer? Call 1-800-255-7828 to file your claim or create a guest account to track an existing claim.

Claims info

find answers to your claims questions

Learn how to file and track your claims with ease.

Access your account

Create an account

Manage your Allstate policies, claims and statements with My Account.

create My Account

Already have an account? Log in

Download the mobile app

Access your policy anytime, from anywhere with the Allstate mobile app.

download the app

Mail us your claim

All mail related to property and casualty insurance claims can be sent to:
Allstate Insurance Company
PO Box 660636
Dallas, TX 75266

Questions about your claim?

Still need help? Contact Allstate customer service.