File or track your claim
We’ve made it easy for you to file and track most claims, including auto, home, condo, renters, motorcycle, snowmobile and off-road vehicles. Simply log into My Account to start your claim.
Not an Allstate customer? Call 800-255-7828 to file your claim or create a guest account to track an existing claim.
Claims info
- Start a claim and track its status with hassle-free filing.
- Get back to normal with quick and easy claim payments.
- Get the info you need about the claims process, including filing, inspections, repairs and payments.
find answers to your claims questions
Learn how to file and track your claims with ease.
Access your account
Create an account
Download the mobile app
Mail us your claim
All mail related to property and casualty insurance claims can be sent to:
Allstate Insurance Company
PO Box 660636
Dallas, TX 75266
Questions about your claim
Auto and property
Life insurance
If you have an Allstate Digital Life policy (see policy declaration), email LifeProtection@allstate.com.
Annuity
Identity theft or fraud
Call 855-821-2331
Business
Follow the instructions on this page.
Flood
Fill out a flood loss claim report.
Phone protection
Phone protection: Start a phone claim at Squaretrade.
Still need help? Contact Allstate customer service.