explore commonly asked Drivewise® questions


Drive safe with Drivewise®

Drivewise gives you rewards based on your personal driving insights, like speed, stops and on-road behaviors.

explore drivewise

Get started with Drivewise¹

Start saving with Drivewise today. Download the Allstate® mobile app and log in using your My Account ID.

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Installing Drivewise²

Crash detection³

How it works

Crash detection is a free safety feature with Drivewise that uses smartphone sensors to keep you and your loved ones safe on the road. If a major collision is detected on the driver or passenger side, the Allstate mobile app will send a notification to offer help. You’ll have the options to call 911, get roadside assistance, or start an auto claim.

Activate crash detection

Keep your trips safe in just a few easy steps:

  1. Open or download the Allstate® mobile app.
  2. Go to settings from your Drivewise dashboard
  3. Turn on crash detection

find answers to your
Drivewise questions

Learn more about activating Drivewise, managing your trips and getting the most out of crash detection.

Access your account

Create My Account

Manage your Allstate policies, claims and statements with My Account.

create My Account

Already have an account? Log in

Download the mobile app

Access your policy anytime, from anywhere with the Allstate mobile app.

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Questions about Drivewise?

Get in touch with us:

Still need help? Contact Allstate customer service.

(1) For drivers in Alaska, Drivewise requires a plug-in device and is not available in the mobile app. Contact your agent to get started.
(2) Video is not applicable for drivers in Alaska that require a plug-in device for Drivewise.
(3) Crash detection is not applicable for drivers in Alaska that require a plug-in device for Drivewise.