File and track a claim
You can file a commercial auto claim by calling 1-800-Allstate.
After you file, you can track your business auto claim by calling 1-800-897-4865.
Business owners’ policy claim
Call 1-800-359-1000
The commercial auto insurance claim process
1.
File and track your claim
Once you’ve filed your claim at 1-800-ALLSTATE, you’ll receive a claim number. Use it to track your commercial auto claim’s progress. You can get updates on your business property or liability claim from your adjuster.
log in2.
Coverage and damage evaluation
We’ll assess the damage and help set up any necessary repairs or replacements your policy covers.
3.
Estimate review
We’ll contact you about your claim settlement once you have a repair estimate.
4.
Start repairs
You can start repairs once you’ve had your estimate and coverage reviewed. Use a trusted shop from Allstate’s Good Hands® Repair Network for auto repairs or go with an outside provider of your choice.
5.
Get paid
We’ll send the payment to either you or the repair provider. It depends on the details of your coverage.
Still need help? Visit the business insurance FAQ page for further guidance and information.