Allstate^® Contact & Support

Auto and property claims

To file a new claim:

• Log in to My Account to start the claims process online. We'll ask for some key details, then follow up if we need additional info.
• Call your Allstate agent Allstate agent
• Call 800-669-2214

• Log in to My Account to track the status online
• Not an Allstate customer? Create a guest account to track your claim
• Contact your claim contact (Find your claim contact)

Postal mail related to insurance claims can be sent to:

Allstate Insurance Company
PO Box 660636
Dallas, TX 75266

Learn more about filing a claim with Allstate.

Flood claims
If you have flood insurance, you can file a flood claim online.

Life insurance claims
Please call us for all questions or requests related to life insurance claims: 1-800-366-3495

Learn more about filing a life insurance claim with Allstate.

Annuity claims
For annuity claims, call 1-877-499-6418.

An Allstate agent will be happy to provide you with a quote. Find an agent near you. You can also get a quote online.

Auto and property insurance

To make a payment:

• Log in to My Account
• Use our Quick Pay option and skip the log in
• Visit our Help Center to manage payment and billing options
• Call our automated pay-by-phone system: 1-800-901-1732

Mailing in a payment? Use the address listed on your policy.

For overnight payments, mail to:

Allstate Payments
1501 N Plano Rd
Suite 100
Richardson, TX 75081

Automatic payments

• Log in to My Account to set up, manage, and cancel automatic payments.

Questions about a payment or your bill?

• Check out the FAQs on the Payments and Billing page, to see if we have an answer
• Visit our Help Center
• Call your Allstate agent
• Call 1-800-669-0653

Life insurance
Refer to your policy paperwork and/or billing statement for contact information and payment options. Don't have your paperwork? Call 1-800-525-9287

Mortgage Remittance

Allstate Lender Relations
P. O. Box 660649
Dallas, TX 75266

For overnight payments, mail to:

Allstate Lender Relations
8711 Freeport Parkway North
Mail Station 4A
Irving, TX 75063

ID Cards

Auto, Motorcycle, Boat, ATV, and Motorhome

• Log in to My Account
• Auto customers can also use the Quick Auto ID feature and skip login
• Visit our Help Center for other policy documents
• Download the Allstate mobile app
• Answer your questions about ID cards with the FAQs

Policy Declarations and Policy Details

Auto and property changes and questions

To make changes to your policy and get answers to your policy questions, you have a few options:

• Log in to My Account to view your policy details and request changes online
• Visit our Help Center for online policy changes and more
• Contact your Allstate agent
• Call 1-800-669-1552

Cancelling a policy

To cancel a policy, please contact your Allstate agent.

Get immediate roadside assistance

• Request help online now, in a few simple steps. Roadside member? Log in for help.
• Call 1-877-597-3393

Purchase a membership plan

View available plans and choose one that's right for you.

General inquiries

Email: allstatemotorclub@allstate.com

Life insurance payments
Refer to your policy paperwork and/or billing statement for contact information and payment options.

Don't have your paperwork? Call 1-800-525-9287

Life insurance claims
Please call us for all questions or requests related to life insurance claims: 1-800-366-3495

Learn more about filing a life insurance claim with Allstate.

General inquiries
Contact info for life insurance and annuities varies by policy. If you have policy paperwork, refer to that for the best contact info. Otherwise, use the following:

Allstate Life/Allstate Assurance Co.
Call 1-800-366-1411

Lincoln Benefit Life Sales and Services
Contact agent, Personal Financial Representative or call:
1-800-525-9287 (for fixed policies)
1-800-865-5237 (for variable policies)

Allstate Life of New York
Call 1-800-268-5619

Surety
Call 1-800-669-7789

Allstate Life and Annuity Sales and Services
Contact agent, Personal Financial Representative or call 1-800-669-8732

• To retrieve your user ID or reset your password, use online login assistance. As a reminder, you use the same login for Allstate My Account and the Allstate^® mobile app.
• Don't have a login yet? Create an Allstate My Account.
• Call 1-877-597-0570

• View our Drivewise FAQs to see if we have an answer
• Call 1-877-431-7670
• Email: drivewise@allstatesupport.com

• View our Milewise FAQs to see if we have an answer
• Contact your Allstate agent
• Call 1-877-389-0047

Home Office:
2775 Sanders Road,
Northbrook, IL 60062

• Visit our Help Center
• Contact your Allstate agent
• Call 1-800-676-5456