explore commonly asked account questions


Account features

  • Manage policies

    Log in to your account or create an account to manage your policies and services.

  • Track claims

    File a new claim or track the status of an existing claim without the hassle of being put on hold.

  • Pay a bill

    Make a one-time payment or set up automatic payments using your bank’s bill pay options.

  • Make policy changes

    Update, add or remove policies directly from your account in just a few clicks.

  • Get ID cards

    Access your digital ID card or request a new ID card so your protection goes wherever you go.

  • Find an agent

    View your agent or find a local Allstate agent so you can get the help you need, when you need it.

Allstate Service Notifications

Never miss an important message about your policy, bill or claim status. After you log in to your account, follow these steps to enroll in Allstate's service notifications:

  1. Enter your mobile phone number or email address within Profile.
  2. Update your notification settings to select the type of notifications you want to receive.

Don’t have an account yet? Create an account.

Keep your profile updated and secure

Easily manage your profile, including email addresses and phone numbers, so you can take advantage of up-to-date offers and discounts.

go to profile

find answers to your My Account questions

Update settings, find policy updates, and resolve login issues.

Access your account

Create an account

Manage your Allstate policies, bills, ID cards and more when you need them.

create an account

Already have an account? Log in

Download the mobile app

Access your policy anytime, from anywhere with the Allstate mobile app.

download the app

Questions about your account?

Allstate support is available via chat 24/7.

Still need help? Contact Allstate customer service.