the help you need, when you need it

The answers you need, when you need them.

help & support

Digital support at your fingertips

Allstate's wide range of digital self-service capabilities allows you to access your ID cards, pay your bills, check your policy information, contact us easily and more.

Access your account

Create an account

My Account is the easiest way to manage your Allstate policies, view statements, check your claim status and more.

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Download the mobile app

Download the Allstate® mobile app for instant access to policies, claims and roadside assistance.

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How can we help?

  • Billing & payments

    Learn how to easily make payments, enroll in autopay, make life insurance policy payments or view current and past bills.

  • Policy information

    Explore common questions about your policy and how to access or replace ID cards.

  • Account

    Learn how you can quickly find, update and manage your account.

  • Claims

    Understand more about the claims process, including how to file a claim or check a status.

  • Allstate mobile app

    Take advantage of our mobile app features and learn how to get the most out of your dashboard.

  • Drivewise

    Get the information you need about the Drivewise program, including key benefits and features that will make your life easier.

  • Milewise

    View answers to common questions about the pay-per-mile car insurance program and how it can benefit your lifestyle.

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Explore tools, tips and other helpful resources for auto, home, renters and life.
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Still need help? Contact Allstate customer service.