Allstate Claims

Allstate's Auto Direct Repair Program

You can always have your vehicle repaired at the shop of your choice. However, if you don't already have a repair facility in mind, Allstate's Direct Repair Program offers shop recommendations through the Allstate Good Hands® Repair Network.

The Allstate Good Hands® Repair Network offers more than 3,500 pre-qualified repair shops across the country. These shops are independent facilities that have agreements with Allstate to provide guaranteed workmanship and will work directly with you and your adjuster. By choosing one of the repair shops in the network, Allstate guarantees that repairs performed by the shop will meet auto repair industry standards for as long as you own your vehicle.

Of course, if you have your own preferred body shop or repair shop, we'll be happy to work with that shop too. Talk to your local agent, or call us at 1-866-621-6900 to find a car repair shop close to you that participates in Allstate Good Hands® Repair Network's Direct Repair Program.

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