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From fenders benders to major accidents, here's how to conveniently file and track your auto claim with Allstate®.
Allstate customers can file and track auto claims with My Account. Get started now.
Need to register? Create an account now.
Use Allstate Mobile to file and track claims on the go. Plus, get access features like QuickFoto Claim®*. Don't have the app? Text ALLSTATEAPP to 25788 to get a link to download.Don't have the app? Download it below.
Here are the basic steps you may encounter during a car insurance claim.
After you report an auto insurance claim, you'll get a claim number to help track your claim's progress.
We will guide you with estimate and repair choices, so we can help assess your damage in the best way possible. If your claim is eligible, you can submit car damage photos via QuickFoto Claim.
After you get a repair estimate, you will receive details about your claim settlement. Your claim payment is based on the terms and coverage in your car insurance policy.
You can choose where to take your car for repairs. You may want to find a shop via the Allstate Good Hands® Repair Network.
Allstate may pay your claim directly to the repair shop or send you money for reimbursement, depending on your situation.
Call 1-800-ALLSTATE (1-800-255-7828)
Visit our Auto Claims FAQ page.
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