How to file a claim and what to expect

Learn how to easily file and track your motorcycle claim with Allstate.

File and track claims with My Account.

Allstate® customers can file and track motorcycle claims with My Account. Get started now.

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Download the Allstate mobile app.

Use Allstate Mobile to file and track claims on the go. Plus, get access features like QuickFoto Claim®*.

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Steps in the motorcycle claim process

Here are the basic steps you may encounter during a motorcycle insurance claim.
  1. File and track your claim

    After you report a motorcycle insurance claim, you'll get a claim number to help track your claim's progress.

  2. Damage evaluation

    We will guide you with estimate and repair choices, so we can help assess your damage in the best way possible. If your claim is eligible, you can submit motorcycle damage photos via QuickFoto Claim.

  3. Review estimate

    After you get a repair estimate, you will receive details about your claim settlement. Your claim payment is based on the terms and coverage in your motorcycle insurance policy.

  4. Get your bike repaired

    You can choose where to take your bike for repairs.

  5. Receive claim settlement

    Allstate may pay your claim directly to the repair shop or send you money for reimbursement, depending on your situation.

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