easy claims for life's
not-so-easy moments

Get the support and answers you need, from information about specific types of claims to how to go about filing one.

file or track a claim

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  1. File your claim

    Tell us what happened and sign up to stay connected with text messages. If this is an auto or motorcycle claim, gather any photos of the vehicles involved, license plates, and the accident scene—if it’s safe to do so.

  2. Inspect damage

    Providers within the Allstate Good Hands® Repair Network can set you up with a quick and easy inspection and repairs.

  3. Begin repairs

    We’ll work directly with your shop or contractor to cover the cost of covered damage found. Lifetime guarantee on repairs if you chose a provider within our trusted network.

  4. Receive payment

    We’ll pay you, or the repair vendor of your choice, and keep you informed throughout the process.

Additional resources

  • File or track

    Manage your claim, at anytime from anywhere.
  • Disaster recovery

    Get the help you need to put your catastrophe behind you.
  • Services for vendors

    Where medical providers and third-party carriers can connect with us.
  • Identity restoration

    Learn about your plan, how to report fraud, and more.

Still need help? Visit Allstate’s support page for more information.