How I give back to my community, off the job:
I'm very involved in my local community. Some of my activities include running a toy drive for a crisis center, coordinating a water bottle drive for the homeless, participating in a grocery day at a local food bank and painting at a wellness center for women. A truly enjoyable experience this past year involved stuffing Easter baskets for the Phoenix Children's hospital. We made each basket by hand and delivered them to every child in the hospital.
How I care for customers, on the job:
One of my responsibilities is to make sure the customer's happy at the end of their claims experience and to see if they have any concerns or suggestions for improvement. I love to listen to customers and understand their needs and concerns. At the end of the day, I will do everything I can to help them through their situation.
My claims prevention tip:
Every few weeks, do a quick walk around your house to check for anything out of the ordinaryespecially near water/plumbing sources. If you see something that doesn't seem right, make a point to call a repair professional to check it out. You could end up saving yourself time and money by catching a problem early.