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Catastrophe Information


Claims Help In Massachusetts.

If a severe weather event happens in Massachusetts, Allstate's National Catastrophe Team (NCT) can help. With more than 900 full-time members and a fleet of mobile claims centers, the NCT visits affected areas to help you get personalized attention during your time of need.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

US map with Massachusetts highlighted.


You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


The NCT And Mobile Claims Centers Are Here To Help.

After a severe weather event happens in Massachusetts, a mobile claims center can give you the chance to meet with members of the NCT. The team can help you report a claim, answer questions and may be able to help provide additional living expenses on covered losses.

Learn more about the NCT


Rebuilding After A Disaster.

When severe weather impacts your community it can be very stressful. Understanding the steps in the disaster claims process can help you ease stress and begin picking up the pieces.

Explore your options after a loss


Mobile claims center.

Have A Question About Disaster Claims?

Allstate can help if you need assistance throughout the disaster claims process. For quick answers, browse our FAQs to find helpful information.

View the disaster claim FAQ


Plan Ahead And Prepare.

When a severe weather event impacts your community, being prepared can help you know how to respond. You can get disaster prep information from many helpful organizations. You can also look to Allstate's tools and resources, like the Emergency Preparedness articles, to learn more. Explore the links below for even more helpful information:

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