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Catastrophe Information

Claims Help In California.

Allstate's National Catastrophe Team (NCT) is prepared to act when disaster happens in California. With more than 900 full-time members and a fleet of mobile claims centers, the NCT will travel to damaged or affected areas in your community.

State Map

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.

The NCT And Mobile Claims Centers Are Here To Help.

Our mobile claims centers offer you the chance to meet with members of the NCT after your community has been affected by a severe weather event. The NCT can help you report a claim, answer questions and may be able to provide additional living expenses on covered losses.

Find out more about the NCT

The Next Steps After A Disaster.

You may feel lost and confused after enduring a severe weather event. Learning the steps in the disaster claims process can help you prepare for what comes next.

Figure out what to do after a loss

Mobile claims center.

Get Answers To Your Disaster Claims Questions.

Need help navigating the disaster claims process? We can help. Allstate not only offers guidance and support, but you can also scan our frequently asked questions to find the answers you need.

Browse the disaster claim FAQ

Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Get helpful catastrophe information and explore Allstate's many tools and resources, like the Emergency Preparedness articles, to brush up on disaster prep. Check out the links below for even more help:

You will need Adobe Acrobat to view or download the following documents. If you do not have this program, download Acrobat Reader now.

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ECC Monitor: OK