Catastrophe Information

The Help You Need In Alabama

If a severe weather event happens in Alabama, Allstate's National Catastrophe Team (NCT) can help. With more than 900 full-time members and a fleet of mobile claims centers, the NCT visits affected areas to help you get personalized attention during your time of need.

A strong weather system swept over the Southeastern U.S. creating a tornado and hail outbreak from Mar. 2 through Mar. 4 caused widespread wind and hail damages in AL, GA, NC, and SC. The most impacted was the smaller communities in Lee County, AL (Auburn, AL/Columbus, GA area) that were heavily impacted by multiple tornadoes. A preliminary report from the NWS Birmingham said that the first tornado to strike Lee County was at least an EF3 and one-half mile wide. Damage reported thus far indicates tornado damages to residential structures, wind damage to structures and other structures as well as trees on dwellings and other structures.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

Contact your agent for claims assistance.
Start your claim using the Allstate^SM Mobile app.
Log in to My Account to file a claim online. Not registered yet? Register now.

You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.

Get Help From The NCT And Mobile Claims Centers.

After a severe weather event happens in Alabama, a mobile claims center can give you the chance to meet with members of the NCT. The team can help you report a claim, answer questions and may be able to help provide additional living expenses on covered losses.

Learn more about the NCT

What To Expect After A Disaster.

Dealing with a severe weather event can be an emotional time. Knowing the steps in the disaster claims process can help you start putting your life back in order.

Learn what to do after a loss

Your Disaster Claims Questions—Answered.

Get help with the disaster claims process. Not only can you depend on Allstate for support, but you can also browse common questions to find the answers you're looking for.

Explore disaster claim FAQ

Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Visit our Disaster Help Center to see how insurance may help protect your home or car against damage from wind, storms or wildfires. Learn about ways to help prepare your home and family in case of an emergency situation. And, get tips on recovery if you've been affected by a recent disaster.

Visit the Disaster Help Center

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