Back to top


FAQ: Home Insurance Claims

Whether you're a homeowner, condo owner or a renter, get answers to your insurance claim questions here.

Need to file or track a home claim? Check out step-by-step details on the process at our home insurance claims page.

Home Insurance Claims FAQ



Still have questions? Our homeowners insurance tools & resources contains information on common claim scenarios, such as coverage for fire damage, wind damage and ice damage.

File or Track a Home Claim.

File and Track Claims with My Account.

Allstate customers can file and track home claims with My Account. Get started now.

Need to register? Create an account now.

Download the Allstate® mobile app.

  • Use Allstate Mobile to file and track claims on the go.Don't have the app? Text ALLSTATEAPP to 25788 to get a link to download.Don't have the app? Download it below.

Available on the App Store Android App on Google Play
ECC Monitor: OK