Have questions?

Flood insurance policies are administered through the federal government's National Flood Insurance Program (NFIP). These FAQs can help answer specific questions you may have during a flood insurance claim.

Get an overview of the claim process on our flood insurance claim page.

Flood insurance claims FAQs

File or track a flood claim.

File a flood insurance claim.

Customers can file and track renters claims with My Account. Get started now.

If you purchased flood insurance through an Allstate agency, call 1-800-54-STORM to start your claim.

Or, you can fill out a flood loss claim report online.

Find a mobile claim center.

Allstate deploys mobile claim centers following major flooding events. Find a mobile claim center near you to file a flood claim.

find a mobile claim center