Allstate Mobile Claims Centers
Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At MCCs you can meet with catastrophe personnel, get answers to your claim questions and file a claim.
Drive-in locations
The National Catastrophe Team has established the below drive-in vehicle inspection location(s) to expedite the auto claims process for customers impacted by this event. Customers will be seen by appointment only to allow adequate time to properly serve our customers. Please select "drive-in" as the method of inspection when reporting the auto claim or schedule by calling 1-800-54-STORM.
Please note: Drive-ins are for auto claims, not property (to report a property claim - call 1-800-54-STORM or file online here).Mobile Claim Centers
Allstate is helping customers rebuild their lives following storms with MCCs at convenient locations to help assist customers and expedite claims. At the MCC you can meet with catastrophe personnel, get answers to your claim questions and file a claim against your Allstate policy. Our goal is to serve customers as promptly as possible. In order to facilitate this, you may be placed on a waitlist to estimate your wait time and keep you updated about your place in line.
Dothan, AL
Home Depot*
3489 Ross Clark Cir
Dothan, AL 36303
Enterprise, AL
Lowe's*
1301 Boll Weevil Cir
Enterprise, AL 36330
Hours of operation:
8 a.m. – 5 p.m. daily
Destin, FL
Morgan Sports Complex
(Florida Department of Financial Services Insurance Hub)*
4200 Indian Bayou Trail
Destin, FL 32541
Hours of operation:
9 a.m. – 4 p.m. daily
Pensacola, FL
Home Depot*
5309 N Davis Highway
Pensacola, FL 32503
Hours of operation:
8 a.m. – 5 p.m. daily
*Please note: The MCC is operated by Allstate and is located on properties owned by Home Depot, Lowes, and Morgan Sports Complex (FL). Allstate is not affiliated with, endorsed by, or acting on behalf of Home Depot, Lowes, and Morgan Sports Complex (FL). Any questions regarding Mobile Claims Center operations should be directed to Allstate Insurance Company.