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Catastrophe Information

Helping Washington After Disaster Hits.

When severe weather hits close to home, you can count on Allstate's National Catastrophe Team (NCT) to help. The NCT has more than 900 full-time members and a fleet of mobile claims centers. The team travels to damaged or affected areas to help provide assistance during a crisis.

State Map

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


The NCT And Mobile Claims Centers Can Help.

In the event of a disaster in Washington, a mobile claims center can help you meet with members of the NCT. The team can help you file a claim, answer questions and may be able to help provide additional living expenses on covered losses.

Get more information about the NCT


The Next Steps After A Disaster.

You may feel lost and confused after enduring a severe weather event. Learning the steps in the disaster claims process can help you prepare for what comes next.

Figure out what to do after a loss


Mobile claims center.

Disaster Claims FAQ.

Allstate can help if you need assistance throughout the disaster claims process. For quick answers, browse our FAQs to find helpful information.

View the disaster claim FAQ


Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Visit our Disaster Help Center to see how insurance may help protect your home or car against damage from wind, storms or wildfires. Learn about ways to help prepare your home and family in case of an emergency situation. And, get tips on recovery if you've been affected by a recent disaster.

Visit the Disaster Help Center

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