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Catastrophe Information


The Help You Need In South Carolina.

If a severe weather event happens in South Carolina, Allstate's National Catastrophe Team (NCT) can help. With more than 900 full-time members and a fleet of mobile claims centers, the NCT visits affected areas to help you get personalized attention during your time of need.

Spartanburg Image Caliber Collision DI
195 Image Dr.
Spartanburg, SC 29303 Opening Friday, 3/18
Mon - Fri 7am to 7pm
Sat & Sun 8am to 5pm
Appointments needed

Greenville Image Caliber Collision DI
1290 RIDGE RD
Greenville, SC 29607
Opening Friday, 3/18
Mon - Fri 7am to 7pm
Sat & Sun 8am to 5pm
Appointments needed

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

US map with South Carolina highlighted.


You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


How The NCT And Mobile Claims Centers Can Help You.

When a mobile claims center is in South Carolina to help with severe weather events, you can meet with members of the NCT. The team can help you report a claim, answer questions about your claim and may be able to help provide additional living expenses on covered losses.

Learn more about the NCT


What To Expect After A Disaster.

Dealing with a severe weather event can be an emotional time. Knowing the steps in the disaster claims process can help you start putting your life back in order.

Learn what to do after a loss


Mobile claims center.

Your Disaster Claims Questions—Answered.

Get help with the disaster claims process. Not only can you depend on Allstate for support, but you can also browse common questions to find the answers you're looking for.

Explore disaster claim FAQ


Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Get helpful catastrophe information and explore Allstate's many tools and resources, like the Emergency Preparedness articles, to brush up on disaster prep. Check out the links below for even more help:

You will need Adobe Acrobat to view or download the following documents. If you do not have this program, download Acrobat Reader now.

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