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Catastrophe Information


Claims Help In New York.

Allstate's National Catastrophe Team (NCT) is prepared to act when disaster happens in New York. With more than 900 full-time members and a fleet of mobile claims centers, the NCT will travel to damaged or affected areas in your community.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

US map with New York highlighted.


You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


The NCT And Mobile Claims Centers Are Here To Help.

Our mobile claims centers offer you the chance to meet with members of the NCT after your community has been affected by a severe weather event. The NCT can help you report a claim, answer questions and may be able to provide additional living expenses on covered losses.

Find out more about the NCT


Rebuilding After A Disaster.

Dealing with the impact of a severe weather event can be traumatic and emotional. Knowing the steps in the disaster claims process can help you on the road to recovery.

Find out what to do after a loss


Mobile claims center.

Have A Question About Disaster Claims?

You can depend on Allstate to help assist you with the disaster claims process.

Browse common questions to find the answers you're searching for.

Check out the disaster claim FAQ


Be Ready If Disaster Strikes.

When a severe weather event impacts your community, being prepared can help you know how to respond. You can get disaster prep information from many helpful organizations. You can also look to Allstate's tools and resources, like the Emergency Preparedness articles, to learn more. Explore the links below for even more helpful information:

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