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Catastrophe Information

Helping North Carolina After Disaster Hits.

When severe weather hits close to home, you can count on Allstate's National Catastrophe Team (NCT) to help. The NCT has more than 900 full-time members and a fleet of mobile claims centers. The team travels to damaged or affected areas to help provide assistance during a crisis.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.

Get Help From The NCT And Mobile Claims Centers.

After a severe weather event happens in North Carolina, a mobile claims center can give you the chance to meet with members of the NCT. The team can help you report a claim, answer questions and may be able to help provide additional living expenses on covered losses.

Learn more about the NCT

Dealing With The Aftermath Of A Disaster.

Dealing with the impact of a severe weather event can be traumatic and emotional. Knowing the steps in the disaster claims process can help you on the road to recovery.

Find out what to do after a loss

Mobile claims center.

Have A Question About Disaster Claims?

You can depend on Allstate to help assist you with the disaster claims process.

Browse common questions to find the answers you're searching for.

Check out the disaster claim FAQ

Be Ready If Disaster Strikes.

When a severe weather event impacts your community, being prepared can help you know how to respond. You can get disaster prep information from many helpful organizations. You can also look to Allstate's tools and resources, like the Emergency Preparedness articles, to learn more. Explore the links below for even more helpful information:

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