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Catastrophe Information

The Help You Need In Georgia.

If a crisis occurs in Georgia, Allstate's National Catastrophe Team (NCT) can help. The NCT consists of more than 900 full-time members and a fleet of mobile claims centers. The team is prepared to travel to damaged or affected areas in your community to help give the attention your situation demands.

Mobile Claims Centers

State Map

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


Get Help From The NCT And Mobile Claims Centers.

Our mobile claims centers offer you the chance to meet with members of the NCT after your community has been affected by a severe weather event. The NCT can help you report a claim, answer questions and may be able to provide additional living expenses on covered losses.

Find out more about the NCT


The Next Steps After A Disaster.

Dealing with a severe weather event can be an emotional time. Knowing the steps in the disaster claims process can help you start putting your life back in order.

Learn what to do after a loss


Mobile claims center.

Have A Question About Disaster Claims?

Need help navigating the disaster claims process? We can help. Allstate not only offers guidance and support, but you can also scan our frequently asked questions to find the answers you need.

Browse the disaster claim FAQ


Plan Ahead And Prepare.

Being prepared and knowing how to respond can help you get through a severe weather event. Visit our Disaster Help Center to see how insurance may help protect your home or car against damage from wind, storms or wildfires. Learn about ways to help prepare your home and family in case of an emergency situation. And, get tips on recovery if you've been affected by a recent disaster.

Visit the Disaster Help Center

Additional resources:

ECC Monitor: OK