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The Help You Need In Georgia.

If a crisis occurs in Georgia, Allstate's National Catastrophe Team (NCT) can help. The NCT consists of more than 900 full-time members and a fleet of mobile claims centers. The team is prepared to travel to damaged or affected areas in your community to help give the attention your situation demands.

Severe weather has recently affected the state of Georgia.  Allstate’s National Catastrophe Team is in the affected areas to assist customers with storm related claims. A Mobile Claim Center (MCC) has been established at the below location to assist Allstate policyholders. At the MCC you can meet with claims personnel, get answers to your claim questions and file a claim against your Allstate policy.

Mobile Claim Center Location
Home Depot Parking Lot
Home Depot, 1901 E Victory Dr.
Savannah, GA 31404
Allstate Mobile Claim Center Hours of Operation
Mon-Fri: 8 a.m. to 6 p.m.
Sat and Sun: 8:30 a.m. to 4:30 p.m.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

US map with Georgia highlighted.


You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


Get Help From The NCT And Mobile Claims Centers.

Our mobile claims centers offer you the chance to meet with members of the NCT after your community has been affected by a severe weather event. The NCT can help you report a claim, answer questions and may be able to provide additional living expenses on covered losses.

Find out more about the NCT


The Next Steps After A Disaster.

Dealing with a severe weather event can be an emotional time. Knowing the steps in the disaster claims process can help you start putting your life back in order.

Learn what to do after a loss


Mobile claims center.

Have A Question About Disaster Claims?

Need help navigating the disaster claims process? We can help. Allstate not only offers guidance and support, but you can also scan our frequently asked questions to find the answers you need.

Browse the disaster claim FAQ


Plan Ahead And Prepare.

Being prepared for a severe weather event helps you know how to respond to it. Find catastrophe information from helpful organizations and explore Allstate's many tools and resources, like the Emergency Preparedness articles, which offer tips on disaster prep. Explore the links below for even more helpful information:

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ECC Monitor: OK