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Catastrophe Information

Helping Arkansas After Disaster Hits.

When severe weather hits close to home, you can count on Allstate's National Catastrophe Team (NCT) to help. The NCT has more than 900 full-time members and a fleet of mobile claims centers. The team travels to damaged or affected areas to help provide assistance during a crisis.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.



You can call 1-800-359-1000 to report a commercial property claim. To report a flood claim, call 1-800-54-STORM, contact your agent or start your claim online.


How The NCT And Mobile Claims Centers Can Help You.

When a mobile claims center is in Arkansas to help with severe weather events, you can meet with members of the NCT. The team can help you report a claim, answer questions about your claim and may be able to help provide additional living expenses on covered losses.

Learn more about the NCT

The Next Steps After A Disaster.

You may feel lost and confused after enduring a severe weather event. Learning the steps in the disaster claims process can help you prepare for what comes next.

Figure out what to do after a loss


Mobile claims center.

Have A Question About Disaster Claims?

You can depend on Allstate to help assist you with the disaster claims process. Browse common questions to find the answers you're searching for.

Check out the disaster claim FAQ


Be Ready If Disaster Strikes.

When a severe weather event impacts your community, being prepared can help you know how to respond. You can get disaster prep information from many helpful organizations. You can also look to Allstate's tools and resources, like the Emergency Preparedness articles, to learn more. Explore the links below for even more helpful information:

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ECC Monitor: OK