Allstate catastrophe team member helping Allstate customers through a catastrophic event

The Allstate National Catastrophe Team

File a Claim or Call 1-800-54-Storm (1-800-547-8676)

The Allstate National Catastrophe Team (NCT) was formed to meet the varied needs of Allstate customers affected by catastrophic weather events, wildfires and earthquakes. With this in mind the NCT management brought together a team of claim personnel who are dedicated to handling catastrophe claims.

The Team

The team includes more than 700 full-time inside and field employees who are located at the various locations to respond to disasters throughout the country. When additional personnel are needed the NCT can supplement its staff through existing relationships with independent adjusting firms. Furthermore, the NCT is segmented across the country expediting our response to disasters, no matter where they occur.

Mobile Claim Centers

The Team has a fleet of Mobile Claim Centers that can be sent to severely damaged areas to service policyholders affected by catastrophic events. These units are custom designed motor homes that range in length from 32' to 39'. These units are equipped with workspaces, satellite phones, computer jacks, data lines, as well as FAX and copiers. At the Mobile Claim Centers policyholders can file their claims, get answers to their claim questions, and during significantly damaging events they may be able to receive claim funds to help them with additional living expenses on covered losses.

The Allstate National Catastrophe Team is committed to responding to catastrophes and assisting customers quickly. Learn how to prepare for disaster.

Filling an Allstate storm claim
To help you understand the property catastrophe claim process.
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To help you understand the auto catastrophe claim process.
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To help you understand your claims estimate summary.
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