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Filing A Business Insurance Claim Is Simple.

We understand that your small business is your livelihood. That's why we work quickly to help get your claim processed.

Report and Track A Claim.

Business Auto Claim

Call 1-800-897-4865.

Business Owners Policy Claim

Call 1-800-359-1000.

Your Guide to the Business Claim Process

Here are five steps outlining what to expect during a business insurance claim. Keep in mind that each claim is different, and the process may vary based on the extent of damage.

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Step 1: File and Track Your Claim

Commercial auto claims: Once you report your claim, you'll get a claim number to help track your claim's progress.

Business property or liability claims: After you file your claim, your assigned adjuster will keep you updated on its status.

Man taking inventory.

Step 2: Coverage and Damage Evaluation

We will review your business insurance policy to determine what coverage you have in place. If your policy covers the damage, a professional will assess your loss and determine what needs to be repaired or replaced.

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Step 3: Review Estimate

Once you have a repair estimate, we will contact you about your claim settlement. Your claim payment is based on the terms, coverage and limits in your business insurance policy.

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Step 4: Start Repairs

After you've reviewed your estimate and coverage with a claim professional, you may begin repairs to your business property. If you have a business auto claim, you may be able to work with a shop in the Allstate Good Hands® Repair Network to repair your vehicle.

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Step 5: Settle Your Claim

Allstate will issue payment to you or the repair provider, depending on your claim.

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