Allstate identity restoration

Identity protection plans are an all-encompassing term for plans that include identity restoration and identity fraud-related expense reimbursement, and often include other more costly features and services such as credit and account monitoring.

Identity restoration is the most affordable type of identity protection plan from Allstate to help you and your loved ones to be prepared for identity fraud. Identity restoration plans include personalized, expert-led identity fraud recovery, identity fraud-related expense reimbursement and more. These plans exclude more costly features like credit and account monitoring services, but do include Allstate Security Pro® alerts to keep you up-to-date on new scams and fraud in your area.

Identity fraud expenses and resolution are covered
Investigating every instance of identity fraud, even the ones you're not aware of, is covered. We also cover eligible identity-fraud expenses, such as legal costs or lost wages.

Scams and pre-existing fraud are not covered
Scams are a type of fraud where a criminal tricks a victim into giving the scammer money. A common example is someone calling pretending to be a service provider such as a healthcare professional.

However, if the scammer obtains access to a victim’s account and uses funds, it is considered fraud and therefore covered by the protection plan.

This plan does not cover pre-existing, known identity theft.²

If you or a family member are the victim of identity fraud, the first thing you should do is contact us. If you’re calling on behalf of a family member, makes sure they are also on the call.

We’ll assign you a dedicated restoration specialist to assess your case. They’ll:

• Help you gather details and documents to report the fraud.
• Give you access to your personalized Identity Restoration Tracker, so you can stay updated on your restoration status.
• Investigate fraudulent activity. Our specialists will scan the dark web, personal accounts and more for any signs of fraud on your behalf. There may be some tasks our specialists will ask you to complete, but don’t worry, they’ll help you every step of the way.

Once we’ve resolved your case, we’ll make sure your credit reports are free of any fraudulent activity and provide reimbursement up to $25,000² for fraud-related out-of-pocket expenses.

The type of plan that's best for you depends upon your specific situation. If you are only looking to protect yourself, then an individual plan is the way to go. However, if you have a spouse, children or anyone living with or financially dependent on you, consider a family plan.

With the family plan, you and up to 10 family members are covered. That includes your parents, in-laws, and grandparents 65+, and anyone who lives with you or depends on you financially.

Allstate identity restoration is available to those who have a Social Security number and reside in the U.S.

Children are susceptible to identity theft
If you have children, you should consider a family plan. Children typically have clean credit histories, making them attractive targets for cybercriminals. Parents also don't typically check their children’s credit scores, so the fraud can go undetected for years. Victims of childhood identity theft may finally discover the fraud when they apply for their first line of credit.

Identity fraud is more common than you think and there are many different types. Here are the most common ones to look out for:

• Financial – Using a victim’s personal or financial information for their own gain such as taking out loans or opening accounts.
• Medical – Seeking medical treatment using stolen information like a Social Security number, name and medical insurance information.
• Employment – Applying for and gaining employment using someone else’s stolen information.
• Criminal – Committing a crime in another person’s name so that any criminal record is attributed to that person.
• Online – Phishing, malware, viruses and data breaches are all examples of ways criminals can commit fraud and steal identities online.

It can be difficult to realize that you’re a victim of identity theft or fraud. Here are some common signs to look out for so you can quickly take action:

• Unexplained charges on accounts
• Data breach notices
• Credit or loan denial
• Debt collection notices
• Receiving unfamiliar bills or statements
• Alerts from financial institutions and other personal accounts
• Missing mail