1. Contact us

If you or a family member are the victim of identity fraud, the first thing you should do is contact us. If you’re calling on behalf of a family member, makes sure they are also on the call.

2. Work with a specialist

We’ll assign you a dedicated restoration specialist to assess your case. They’ll:

Help you gather details and documents to report the fraud.
Give you access to your personalized Identity Restoration Tracker, so you can stay updated on your restoration status.
Investigate fraudulent activity. Our specialists will scan the dark web, personal accounts and more for any signs of fraud on your behalf. There may be some tasks our specialists will ask you to complete, but don’t worry, they’ll help you every step of the way.

3. Reimbursement

Once we’ve resolved your case, we’ll make sure your credit reports are free of any fraudulent activity and provide reimbursement up to $25,000² for fraud-related out-of-pocket expenses.