Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At MCCs you can meet with catastrophe personnel, get answers to your claim questions and file a claim.

Drive-in locations

The National Catastrophe Team has established the below drive-in vehicle inspection location(s) to expedite the auto claims process for customers impacted by this event. Customers will be seen by appointment only to allow adequate time to properly serve our customers. Please select "drive-in" as the method of inspection when reporting the auto claim or schedule by calling 1-800-54-STORM.

Please note: Drive-ins are for auto claims, not property (to report a property claim - call 1-800-54-STORM or file online here).

Missouri Drive-In Locations

Crash Champions- Springfield - opening Sunday, May 3
502 W Walnut St
Springfield, MO 65806

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday - Sunday: 8:00 a.m. – 5:00 p.m.

Texas Drive-In Locations

Crash Champions Fort Worth
2951 W Loop 820 S
Fort Worth, TX 76116

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday - Sunday: 8:00 a.m. – 5:00 p.m.

Crash Champions North Richland Hills
5900 Rufe Snow Dr
North Richland Hills, TX 76148

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday - Sunday: 8:00 a.m. – 5:00 p.m.

Gerber Collision
5921 Rufe Snow Dr
Watauga, TX 76148

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday - Sunday: 8:00 a.m. – 5:00 p.m.

Crash Champions Duncanville
8653 S Hampton Rd
Dallas, TX 75232

Hours of operation:

Monday - Friday: 8:00 a.m. – 5:00 p.m.
Saturday - Sunday: 8:00 a.m. – 5:00 p.m.

Mobile Claim Centers

Allstate is helping customers rebuild their lives following storms with Mobile Claims Centers (MCCs) at convenient locations to help assist customers and expedite claims. At the MCC you can meet with catastrophe personnel, get answers to your claim questions and file a claim against your Allstate policy. Our goal is to serve customers as promptly as possible. In order to facilitate this, you may be placed on a waitlist to estimate your wait time and keep you updated about your place in line.