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FAQ: Life Insurance Claims

We're here to help you get through this difficult time by making sure every question gets answered.

Learn about the process of filing and tracking your claim on our life insurance claims page.

Life Insurance Claims FAQ



File or Track a Life Claim.

  • In Person

Visit your local Allstate agent to start your claim in person.

  • Over the Phone

Call Allstate's life claim department at 1-800-366-3495 to start your claim over the phone.

This life insurance information is provided for general consumer educational purposes and is not intended to provide legal, tax or investment advice. Life Insurance offered through Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance offered through Allstate Life Insurance Company of New York, 878 Veterans Memorial Highway, Suite 400, Hauppauge, New York 11788-3089.

Securities offered by Personal Financial Representatives through Allstate Financial Services, LLC (LSA Securities in LA and PA). Registered Broker-Dealer. Member FINRA and SIPC, Main Office: 2920 South 84th Street, Lincoln, NE 68506, 877-525-5727.Check the background of this firm on FINRA's BrokerCheck website.

ECC Monitor: OK