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Filing a claim with Allstate is simple and convenient. We're here to help you every step of the way, so you can get your life back on track.
If you represent another auto insurance carrier or a rental car company, use Allstate's third-party claim portal to file your claim.
Allstate customers can file most claims via My Account. We'll help walk you through the process from start to finish.
The following claims cannot be reported via My Account:
File and track your claim using the Allstate® mobile app. Don't have the app? Text ALLSTATEAPP to 25788 to get a link to download.Don't have the app? Download it below.
Get information on the basic steps you'll follow during a claim.
Knowing what to expect when you file a claim can help make the process easier to navigate. Most Allstate claims follow the same basic steps.
Once you file a claim, you'll get a claim number to track your claim.
We may need to look into the details of your loss. If so, one of our claim professionals will walk you through the process and answer your questions.
We will guide you with estimate and repair choices, so we can help assess your damage in the best way possible
Once you have an estimate to repair damage, you will receive information on your settlement and next steps. Your settlement is based on your policy's terms and coverage.
Allstate may send your claim payment and can answer any questions you have.
Call 1-800-ALLSTATE (1-800-255-7828)
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