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Affected by Hurricane Irma or Hurricane Harvey?

The impact of Hurricane Irma and Hurricane Harvey is devastating and Allstate is doing what we can to help you recover. In fact, the Allstate National Catastrophe Team is already hard at work answering questions and getting the claim process started in the communities affected by this catastrophe. If you're an Allstate customer who needs to file a claim due to damage from Hurricane Irma or Hurricane Harvey, Allstate gives you three ways to start the process: call 800-54-STORM, visit them online at or contact your local Allstate Agent.

Allstate also has Mobile Claims Centers and hundreds of additional employees are on the ground in the most heavily impacted areas. These are Allstate Catastrophe Experts, dedicated to handling your claims in a prompt manner. They, along with your local Allstate Agent, will be here for you every step of the way. Once again, for immediate help call 800-54-STORM, go to or contact your local Allstate Agent. Remember, starting your claim is an important first step in recovering from the storm. And Allstate is ready to help.

Access 24/7 catastrophe claims service by calling 1-800-54-STORM.

Find a mobile claims center

Allstate Good Hands Recovery Guide

Catastrophe Preparation and Claim Information

Catastrophe Response and Claim Reporting Information

File a Claim or Call 1-800-54-Storm (1-800-547-8676)

Whether you live on the Eastern Seaboard, the West Coast or in the heart of the U.S., you might be affected by a severe weather event or a wildfire resulting in widespread or severe localized damages. Being prepared, and knowing how to respond, is key to helping you cope. Allstate has a team of more than 800 full-time inside and field National Catastrophe Team members, backed by the entire Allstate claims organization and, when needed, independent adjusting firms, who respond to disasters throughout the country all year.

Currently the Allstate National Catastrophe Team is handling claims across America. To enhance our claim handling response Allstate has a fleet of Mobile Claims Centers that are strategically located in and around severely impacted communities. At these mobile locations, policyholders can speak with catastrophe adjusters, report claims, and inquire about possible claim payment for things like additional living expenses on covered losses. Or just be encouraged with a bottle of water or teddy bear.

If your area was recently impacted by severe weather or some other disaster, you can select your state below to find if the Allstate National Catastrophe Team is handling, get information about the event, read how to report your loss, who to call if you have questions or how to better prepare for the next event that might impact your area.

If you're an Allstate policyholder whose property or automobile was damaged, you can report your claim at 1-800-54-STORM (1-800-547-8676), visit your Allstate agent, or online at You can also register for MyAccount where you can have access to claim information, register for EFT on qualified loss payments, upload documents and correspond with your claim adjuster.

Catastrophe Response: Ready at a moment's Notice.

Nothing is more important than getting help to customers after a disaster, so we're dedicated to finding quicker, more effective ways to respond. See how.

Call 1-800-54-STORM (1-800-547-8676) to access 24/7 catastrophe claims service.

ECC Monitor: OK