coverage for accidents,
injuries and more

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Shop owner and employee standing behind counter in shop waiting to serve customers

What is general liability insurance?

General liability coverage, or business liability coverage, can help protect your small business from unexpected costs in a number of scenarios, such as after someone is injured at your workplace or a client sues you for damages. Here's a look at some of the ways liability insurance can help cover unexpected expenses if your business is found at fault for an accident or injury.

What's typically covered with general liability insurance?

Below are a few situations where general liability coverage can help protect your business from unexpected claims.

Injury lawsuit

You are sued because somebody was injured after slipping on a recently mopped floor at your business.

Wrongful termination lawsuit

A former employee sues you for wrongful termination.

Customer data loss or theft

Customers' confidential personal and financial data that you maintain is lost or stolen.

Client lawsuit

A client follows your advice, but it does not turn out the way they expected, and they sue you.

For example, you're a real estate agent and list a home for sale at the incorrect price. A buyer makes an offer but sues you after the error is identified and the price is increased.

Employees use their own automobiles

You ask your employee to use their personal car to run a business errand on a busy day, and while they are in transit, they get into an accident.

Damage to a customer's health

A customer has a reaction to the chemicals that were used to provide them with services.

General liability coverage basics

It can benefit all businesses

It is recommended that all businesses, regardless of industry or size, carry a general liability policy. General liability can help protect businesses against unexpected, costly claims.

Professional mistakes are not covered

Professional mistakes are not covered under general liability coverage. You would need to have an errors & omissions policy for this type of protection.

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General liability FAQs

General liability coverage is not required by law. However, it is recommended that businesses have a policy to protect it against unexpected claims.

Theft is NOT covered under general liability, however there are business insurance policies that do cover these types of claims. Business owners would have to purchase additional commercial protection to insure against theft.

Like other businesses, LLCs are not required to have general liability coverage. However, it is recommended that LLCs carry this type of policy to protect it against unexpected claims.

The cost of business insurance can typically be deducted from a business owner’s taxable income.

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*Certain commercial policies are provided by NEXT Insurance US Company or its ERGO NEXT affiliates (collectively "ERGO NEXT"). ERGO NEXT is not affiliated with Allstate or Ivantage Select Agency, Inc ("ISA"), an Allstate affiliate. ISA may refer consumers to ERGO NEXT for commercial insurance. Visit https://www.nextinsurance.com to review all available commercial insurance products. Please refer to your declarations page to determine the correct insurance entity for your policy. Each insurer has sole financial responsibility for its own products. Allstate and its affiliates are not responsible for ERGO NEXT or their insurers, underwriting decisions, coverage selections, policies issued, claims, the content or operation of other's websites, or how others handle or use your information. Information you provide to others is subject to their privacy policies and website terms of use and may be shared with us. ISA receives compensation from ERGO NEXT that may vary based on the policy you buy.