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Identity theft protection

OverviewTheft protection

Summary of identity theft protection

Allstate® identity theft protection monitors your credit, financial accounts, and the dark web to help detect risks early. If fraud occurs, you get identity restoration support from experts and coverage for stolen funds or related expenses (up to $1 million). With ongoing alerts, reimbursement, and recovery assistance, Allstate gives you confidence that your identity is watched over and protected.

What is identity theft protection?

Identity theft protection can refer to several protection plan options designed to secure and recover your identity. Available features vary depending on the type of plan, but some common ones include:

  • Credit monitoring
  • Financial monitoring, such as bank accounts and investments
  • Cybersecurity – E.g. anti-virus protection, VPN, and more
  • Identity restoration in the event that your identity is compromised
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What does Allstate identity protection include?

Allstate identity protection plans have popular features that meet a diverse set of identity protection needs for you and your family. You may be interested in:

  • Fraud remediation and identity restoration

    If you experience identity fraud, an expert restoration specialist will work for as long as it takes to help you restore your identity.

  • Identity theft and credit monitoring

    We monitor your credit, financial accounts, and more. We also use proprietary tools to monitor and scan the dark web for your personal information. This monitoring alerts you of fraud, and helps you act quickly to minimize stress.

  • Identity theft expense reimbursement

    Up to $1 million reimbursement for stolen funds and up to $2 million for out-of-pocket costs related to identity theft, such as legal expenses.*

  • Cybersecurity

    Multi-layered protection keeps your personal devices safe from new and existing cyber threats.

  • Family digital safety features

    You can set up content monitoring, screen time management, block websites and set location alerts for more peace of mind.

  • Allstate identity protection app

    Use the app to check your identity health status, who has your data online, if you were breached, alerts and the status of any active cases.

Get our most affordable
identity protection plan

Plans at just $3 per month for individuals and $6 per month for families.

Allstate identity restoration is a simplified identity protection plan that gives you access to expert-led identity fraud restoration, so you and your family can be prepared for identity fraud.

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What are common types of identity theft and fraud?

Identity theft, which can lead to fraud, is more common than you think and there are many different types. Here are the most common ones to look out for:

  • Financial – Using an identity theft victim’s personal or financial information such as taking out loans or opening accounts.
  • Medical – Seeking medical treatment using stolen information like a Social Security number, name and medical insurance information.
  • Employment – Applying for and gaining employment using someone else’s stolen information.
  • Criminal – Committing a crime in another person’s name so that any criminal record is attributed to that person.
  • Online – Phishing, malware, viruses and data breaches are all examples of ways criminals can steal identities online and use them to commit fraud.

What are signs of identity theft and fraud?

It can be difficult to realize that you’re a victim of identity theft or fraud. Here are some common signs to look out for so you can quickly take action:

  • Unexplained charges or fund transfers on accounts
  • Data breach notices
  • Credit or loan denial
  • Debt collection notices — E.g. from a mortgage that isn’t yours
  • Receiving unfamiliar bills or statements — E.g. for medical procedures you haven’t received
  • Missing tax refund
  • Alerts from financial institutions and other personal accounts
  • Missing mail

Get Allstate Digital Footprint® free on the Allstate app

  • See what type of information companies collect and how they use it.
  • Adjust your privacy preferences to choose how your information is shared with companies.
  • Receive alerts for data breaches so you can take swift action.
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Identity theft FAQs

Yes, we will always help resolve identity theft cases, regardless of how the scammer got your information.

However, if you voluntarily provide money to a scammer, even under false pretenses or by creating an account at a financial institution at the direction of a scammer, this is considered a scam, not identity theft. In cases like these, the expense reimbursement features of your plan would not apply.

Identity theft is when someone steals your personal information, while identity fraud is when that information is used to commit a crime or fraudulent activity in your name.

Fraud or theft can go undiscovered for years and may result in financial loss, long-lasting damage to your credit, and hours of time spent resolving the issue.

More advanced forms of identity theft, such as synthetic identity fraud, are when thieves combine real and fake personal information to create a new identity.

Digital Footprint is a free feature available on the Allstate app that shows you all the accounts you have — even the ones you may have forgotten about. Allstate's proprietary technology regularly scans thousands of breached accounts in order to notify you of any known data breaches that may affect you.

You'll also get tips on digital safety. Download the Allstate app.

Most credit monitoring services only check your credit for signs of fraud, which is just one aspect of identity theft protection. Allstate identity protection goes beyond credit to monitor the dark web, social media accounts, financial accounts, and more. In addition to keeping tabs on your personal information, it also manages and provides full-service restoration of your identity on your behalf.

Should identity fraud occur, Allstate identity protection members receive full-service remediation services.

If you're currently enrolled in Allstate identity protection and suspect you are a victim of fraud or identity theft, call 855-821-2331 or follow the prompts on alerts within your account. Allstate identity protection specialists will ask you questions and perform research on your behalf. If they determine you are a possible victim, you will be assigned to a restoration specialist who will manage your case and work to fully restore your identity.

If you're the victim of identity fraud, Allstate identity protection plans typically cover reimbursements up to $1 million in stolen funds and up to $1 million ($2 million for family plans) in out-of-pocket expenses related to identity theft.*

The out-of-pocket expenses can include:

  • Costs to file reports
  • Legal defense expenses
  • Lost wages incurred as a result of resolving the fraud

If your money is stolen due to identity theft, and normal remediation processes are unsuccessful in recovering your stolen funds, you'll be reimbursed up to the amount provided by your plan.

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Pre-existing known identity theft is not covered. You have an excluded, pre-existing, known identity theft if, on the date of purchase of plan, 1) you are aware that your personal information has been accessed by an unauthorized person or entity; and 2) they have used or attempted to use your personal information for their financial gain.
* Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions, and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
Allstate Identity Protection is serviced and provided by InfoArmor, Inc., a wholly owned subsidiary of The Allstate Corporation. Allstate Identity Protection is not an insurance product. Certain features require additional activation. Terms and conditions apply.