California, Virginia, Texas, Oregon, New Hampshire and Connecticut Residents:
California law provides residents with rights to know, access, correct and delete certain personal information, and the right to opt out of cross-context behavioral advertising described above. Similar rights exist for Virginia, Texas, Oregon, New Hampshire and Connecticut residents for some of the personal information we collect. While these rights apply only to some of the personal information we collect, and rights may differ based on the products and services you have with us, for transparency and for your convenience, you can submit a request no matter where you live.

Right to know and access your personal information: You may request the specific pieces of personal information we have collected about you and to know:

the categories of personal information we’ve collected,
the categories of sources from which personal information was collected,
the business or commercial purpose for collecting the personal information, and
the categories of third parties with whom we disclose or share personal information.

Right to deletion of personal information: You may request deletion of personal information collected from you, subject to certain exceptions including that we need the personal information to:

Complete a transaction or provide a good or service you requested, service your account, or take actions reasonably anticipated within the context of our ongoing business relationship,
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities,
Comply with a legal obligation, or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Right to correct personal information: You may request we correct any inaccurate information we have about you. We may request that you provide documentation to support your request and we will correct your information unless we determine that the personal information is more than likely accurate.

Non-discrimination rights: We don’t discriminate against you if you exercise any of the privacy rights described in this privacy statement.

Verified requests: To protect you and your personal information, we will only respond to access or deletion requests that we have been able to properly verify through our authentication processes. To verify your identity, you will be asked to provide several pieces of personal information, such as name and demographic information, which we only use to verify your identity or authority to make the request.

Submitting a request:To submit an access or deletion request, please visit Access/Delete webpage to submit an online request or call us at 1-800-624-4419. To submit a correction request, please visit Correction webpage to submit an online request or call us at 1-800-624-4419. Responses to a verified request may take up to 45 calendar days, or longer depending on the nature of the request. If additional time is needed, we will notify you of the additional time. We may only respond to two access requests within a 12-month period. Requests from authorized agents must be submitted via the same online portal or toll-free number but to protect your privacy, consumers will be required to verify their identity directly with us via our online portal or toll-free number.

Consumer request metrics:

View California Consumer Request Metrics.

Virginia, Texas, Oregon, New Hampshire and Connecticut residents right to appeal: If we are unable to fulfill your request to access, review, delete or correct your personal information, we will respond to you explaining why. If you would like to appeal our response to your request, please visit Appeals webpage.

Montana residents: Pursuant to Montana law, you may request a record of any disclosure of your medical information during the preceding three years. Please send requests to Allstate Insurance Company, Customer Privacy Inquiries, P.O. Box 660598, Dallas, TX 75266-0598.

Nevada residents: Pursuant to Nevada law, if you do not want to receive sales calls from Allstate you may request to be placed on our internal “do not call” list. To make this request, call 1-800-255-7828 or email us by going to Allstate.com and clicking on Explore Allstate > Contact Us. Please make sure to provide us with your name, address and all telephone numbers you wish to include on our list. For further information, you may also contact the Office of the Nevada Attorney General, Bureau of Consumer Protection at:

555 E. Washington Avenue, Suite 3900
Las Vegas, NV 89101
Phone: (702) 486-3132
Email: BCPINFO@ag.state.nv.us

Allstate’s “do not call” list is limited only to telephone solicitation calls. We may still contact you about your Allstate policy, billing issues, claims and other service matters.

Vermont residents:
We won't share your personal information with Allstate companies for marketing purposes except as allowed by Vermont law.