Consumer Request Metrics: The chart below lists the number of access, deletion and correction requests Allstate received, complied with and denied from residents of California in 2023 along with the average amount of days it took to complete a request.

While Allstate Dealer Services and Allstate Roadside Services are distinct businesses, these charts display metrics for both entities as well as the Allstate Insurance Company.

2023 Data Access Requests	Quantity
Number of requests received	22
Number of requests complied with in whole or in part	14
Number of requests denied	7
Average days to complete a request	13

2023 Data Deletion Requests	Quantity
Number of requests received	72
Number of requests denied*	71
Average days to complete a request	3
*Allstate's practice is to delete personal information after it is no longer needed for business purposes. These business purposes are explained in our Privacy Statement.

2023 Correction Requests	Quantity
Number of requests received	51
Number of requests compiled with in whole or in part	51
Number of requests denied	0
Average days to complete a request	1