Claims texting terms
Allstate insurance & affiliates claims texting terms
Published on October 14, 2026
I acknowledge that I am the owner of the mobile phone number entered and that it is accurate. I agree to receive claims text messages from this phone number from Allstate Insurance Company & affiliates. I understand that by opting in I will receive text communications on matters related to my claim(s). I agree to receive such messages by any electronic means including an autodialer. Message frequency may vary. Carriers are not responsible for delayed or undelivered messages.
I understand that I can opt out of receiving claims text messages received from this phone number from Allstate Insurance Company & affiliates at any time by texting a reply of STOP to any text message. Once a reply of STOP is received, I agree to receive one final text message confirming my opt out of this phone number only. Text message frequency will vary by claim. Message and data rates may apply. For HELP or information on text opt out for additional claims please contact 1-800-Allstate.
If your mobile phone number changes, you are not required to send an opt-out request from your previous number. To ensure we communicate with you at the correct number and honor your messaging preferences, please contact Allstate to update your mobile phone number and text messaging preferences.
For information about how Allstate collects, uses, and protects personal information, please review the Allstate Privacy Statement.