Online review policy

Allstate is dedicated to publishing the customer feedback we receive. This policy applies to agent reviews submitted by customers through the GatherUp platform. Allstate will remove posts when we are alerted that there has been a violation of content policies.

Personal and confidential information: Posts that contain your or another person's personal information, including phone numbers, addresses, credit card information, driver's license, policy or claim information, etc.

Vulgarity: Posts that are obscene, profane, derogatory, inflammatory, or contain offensive language.

Threats: Posts that represent personal attacks or threats on others.

Hate speech/discrimination: Posts that advocate against groups of people based on their race or ethnic origin, religion, disability, gender, age, veteran status, sexual orientation, or gender identity.

Off-topic reviews: Posts based on someone elses experience, or that are not about the specific agency that you're reviewing.

Advertising and solicitation: Posts containing advertising or solicitation will be removed.

Illegal content: Posts that contain or link to unlawful content.

Third-party content: Posts that contain materials that are by a third-party.

Misrepresentation: Posts that are submitted fraudulently on behalf of others or misrepresent the reviewer's identity or connection with an agency.

Litigation: Posts that mention ongoing legal matters or proceedings.

All posted reviews can be used by Allstate for marketing and or advertising purposes.