Go paperless and avoid the fee where it is applicable

Electronic delivery gives you fast, secure access to policy documents and helps reduce paper mail at no extra cost. For customers, simply click to enroll.

go paperless

Paper fee

A non-refundable fee will apply in certain states if you do not enroll in the Paperless program and choose to have your documents delivered by mail. If you select to have your documents mailed when you purchase your new policy, but then choose electronic delivery within 24 hours of the sale of the policy, the paper fee can be refunded. The fee will cover administrative, printing, and mailing costs.*

States where a fee will apply for mailed documents:

Please review your Billing notification for the Paper Fee amount.

Auto

  • Colorado

States where a fee will not apply for mailed documents:

  • Alaska
  • Arizona
  • California
  • Delaware
  • District of Columbia (DC)
  • Georgia
  • Indiana
  • Maine
  • Montana
  • Missouri
  • Rhode Island
  • South Carolina
  • Vermont
  • West Virginia

Countrywide Fee Schedule:

Product Line Fee Amount
New Business auto, motorcycle, homeowners, condo, and personal umbrella policies for the first policy term. $8.25
New Business renters, manufactured home, and boat policies for the first policy term. $5.00
At renewal for all product lines. $2.25

Contact Allstate

Need help with your policy, billing, or documents? Contact Allstate customer service for assistance 24/7.

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Frequently asked questions

This is a small fee for mailed paper policy documents in select states and for certain products. It helps cover printing and mailing costs. Electronic delivery remains free.
The fee applies only in certain states and for certain policy types as part of a phased rollout.
If the fee is applicable, the fee will be charged once per policy term at new business or renewal. However, if you unenroll from Paperless after new business or renewal, the paper fee will be charged on your next bill.
Check this page, your policy documents, or your billing and renewal notice. If the fee applies, it will appear as a separate Paper Document Fee.
No. You can still choose mailed paper documents. If the fee applies to your policy, it will be added if Paperless is not selected.
No. The fee does not change your coverage or benefits.
Enroll in paperless delivery to receive documents electronically at no extra cost. You’ll get faster access and convenient online storage for your documents.
The fee varies by product line. Review the fee schedule above for planned amounts.
Yes. The program is rolling out in phases, and this page will be updated as more states and products are added.