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Claims Center Overview
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Claims Center Overview
If you’re reading this you’ve probably had the misfortune of auto or property damage or loss. For that we’re sorry and hope to help resolve your claim as quickly and efficiently as possible.
We want to help you get answers to all your questions…from understanding how to report a claim, what’s covered, the claim handling processtracking a claim, all the way to getting your vehicle or property repaired or replaced. Our goal is to deliver on our promise to help you recover. As an Allstate customer you have the advantage of:
  • Access – 24 x 7 claim reporting  availability online and through 1-800-ALLSTATE® 
  • Support – Your local agent  can help get the claim process started and be available for questions
  • Professionals – Approximately 16,000 highly trained claim employees
  • Convenience for auto claims – Over 600 Allstate Drive-In Claim Centers throughout the U.S.
  • Peace of mind – Repair options and workmanship guarantees
  • Strength – Superior claims paying ability.
Whether you live on the eastern seaboard, the west coast or in the heart of the U.S., you might be affected by a catastrophe someday. Information can help prepare you to take control and cope when disaster strikes. Here you’ll find valuable information on current catastrophic events and safety tips to help you prepare for and recover from a disaster.
Who to Contact if You Have an …
  • Auto Claim (Personal or Commercial): Contact your agent or call 1-800-ALLSTATE® 
  • Property Claim (Personal): Contact your agent or call 1-800-ALLSTATE® 
  • Property Claim (Commercial): Contact your agent or call 1-800-359-1000
  • Catastrophe Claim: Call 1-800-54-STORM (1-800-547-8676)
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Related Materials
Auto Claim Questions
Review our frequently asked questions.
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Property Claim Questions
Review our property frequently asked questions.
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Need help Filing a Claim?
Call or log on today
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Catastrophe Information Center
Get help with disaster claims and recovery after disaster strikes.
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Before Catastrophe Strikes
There are many steps you can take to safeguard your family.
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Be Prepared
Download Allstate's free home inventory software and create a room-by-room inventory of your personal possessions.
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