Allstate - Claims Center Overview

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Claims Center Overview

If you’re reading this you’ve probably had the misfortune of auto or property damage or loss. For that we’re sorry and hope to help resolve your claim as quickly and efficiently as possible.

We want to help you get answers to all your questions…from understanding how to report a claim, what’s covered, the claim handling process, tracking a claim, all the way to getting your vehicle or property repaired or replaced. Our goal is to deliver on our promise to help you recover. As an Allstate customer you have the advantage of:

Access – 24 x 7 claim reporting availability online and through 1-800-ALLSTATE^®
Support – Your local agent can help get the claim process started and be available for questions
Professionals – Approximately 16,000 highly trained claim employees
Convenience for auto claims – Over 600 Allstate Drive-In Claim Centers throughout the U.S.
Peace of mind – Repair options and workmanship guarantees
Strength – Superior claims paying ability.

Whether you live on the eastern seaboard, the west coast or in the heart of the U.S., you might be affected by a catastrophe someday. Information can help prepare you to take control and cope when disaster strikes. Here you’ll find valuable information on current catastrophic events and safety tips to help you prepare for and recover from a disaster.

Who to Contact if You Have an …

Auto Claim (Personal or Commercial): Contact your agent or call 1-800-ALLSTATE^®
Property Claim (Personal): Contact your agent or call 1-800-ALLSTATE^®
Property Claim (Commercial): Contact your agent or call 1-800-359-1000
Catastrophe Claim: Call 1-800-54-STORM (1-800-547-8676)