Back to top

Ways to Locate an Unclaimed Life Insurance Policy

Updated: July 2018

Life insurance is meant to help out your loved ones after you die. But what happens if a relative passes on, and you don't even know that a policy exists — or how to track one down? According to The National Association of Insurance Commissioners (NAIC), life insurance benefits are left unclaimed every year.

Here are some tips on how to check for lost life insurance policies and ways to help prevent them from going unclaimed in the first place.


A life insurance policy is unclaimed when the insured person passes away and the named beneficiary does not claim the death benefit from the policy. The Insurance Information Institute (III) says there are a number of reasons why it happens.

An unclaimed life insurance policy may be the result of incomplete or outdated beneficiary information, which can make it difficult for the insurance company to track you down. Unclaimed life insurance policies also exist because the insurance company simply doesn't know that the policyholder has died. Most insurers are informed of a death only when a beneficiary calls in to inquire about a claim.

Filing financial documents.


Get the protection you need and the peace of mind you deserve with Allstate insurance.

Get a quote Find an agent

Where to Begin a Search

If a relative of yours has died, there are ways to find out whether they have an unclaimed life insurance policy. Try a few of the III's suggestions for unearthing the information:

Check with state officials.
If you know a policy exists, but can't find the documents, try the NAIC's Life Insurance Policy Locator System. The organization can check with participating insurers to see whether they have a policy in your deceased loved one's name. You can also search the state's unclaimed property department to see if you are due any funds.

Find evidence of a past payment.
If you're uncertain whether your loved one had a life insurance policy, check through file cabinets and safety deposit boxes to uncover old billing notices or receipts for paid premiums (most life insurance companies still use snail mail as a primary means of communication, the III says). Then, look through bank statements, canceled checks or credit card statements to find any record of past premium payments.

Contact advisers and employers.
Look through address books to find contact information for your loved one's financial adviser, who may have sold a policy. You might also reach out to your loved one's workplace (or a past employer) to find out if there is a policy in place. Of course, you may have to provide some identification or otherwise show that you're entitled to the records.

Review tax returns and other policies.
Review recent tax returns and look for interest payments from an insurance company. Also, be sure to review the application from any life insurance policies that you do know about (it's usually attached to the policy), because it will often provide evidence of any other life insurance that was in effect at the time, the III says.

How to Prevent a Lost Policy

One way to prevent life insurance benefits from going unclaimed is to talk with your relatives and encourage them to tell beneficiaries that they've been named on a policy, the III says. Also, make sure to keep everyone's contact information on the policy current.

Then, be sure to follow the III's recommendations on how to organize and store policy information - whether it's your loved one's or your own.

For instance, consider maintaining two copies of each policy: one at home, with your financial records or legal papers; and one offsite in a safety deposit box or with a trusted relative. The III recommends that you record dates that the policy was last updated on each copy, so your relatives will know which copy is the most current.

Maintaining updated beneficiary information and life insurance records may take a little extra effort, but it can help your loved ones track down a policy when the time comes. And, more importantly, it'll help make sure that the investment in life insurance gets passed on just as everyone intended.

Related Resources:

This content is for informational purposes only and may not be applicable to all situations.

Life insurance offered through Allstate Life Ins. Co. & Allstate Assurance Co., 3075 Sanders Rd, Northbrook IL 60062; American Heritage Life Ins. Co., 1776 American Heritage Life Dr., Jacksonville FL 32224. In New York, life insurance offered through Allstate Life Insurance Company of New York, Hauppauge NY. ©2019 Allstate Insurance Company, Northbrook, IL.
ECC Monitor: OK