Back to top
Renters Insurance Made Simple at Allstate.
Smart Search Smart Search
  Try Smart Search An intelligent search tool to help you find the info you're looking for. Try it now
Smart Search
< Start Over Welcome to Smart Search Quickly locate tools, tips, resources, insurance information and more. Smart Search For example: car insurance tips or common claims Popular Searches


How to File a Claim

You can file a claim one of three ways:

What happens next?

The claim process will vary based on the extent of damage. Here’s the typical process:

  • Step 1:

    Protect your personal property from additional damage. Your Allstate Agent can
    advise you about emergency repairs.
  • Step 2:

    Document the damage or loss in writing and with photos or video before repair work begins.
  • Step 3:

    Your Allstate claim representative will go over your policy with you to explain which coverages and limits apply.
  • Step 4:

    We wrap up your claim by answering any questions you may have and provide you with payment when appropriate.
For information about catastrophes, visit
Get Catastrophe and Claim Information.

Questions? Want to make changes to your coverage? Call your local Allstate Agent or 1-800-ALLSTATE.

ECC Monitor: OK