Back to top
Smart Search Smart Search
  Try Smart Search An intelligent search tool to help you find the info you're looking for. Try it now
Smart Search
< Start Over Welcome to Smart Search Quickly locate tools, tips, resources, insurance information and more. Smart Search For example: car insurance tips or common claims Popular Searches

4 Steps to Follow After a Car Accident

Updated: November 2015

Car accidents are stressful events that can raise dozens of questions at once: Should I call the police? Should I move my car? When should I make a claim?

The following tips can help guide you through the most important decisions you need to make if you've been in an accident.

A man and a woman exchanging information after a car accident.

Do A Health Check

Immediately following a car accident, consider taking the following actions:

Check yourself for injuries. If you're injured, call 911 or ask someone else to do so. If you're seriously injured, try not to move, and wait for emergency personnel.

If you're not too hurt to move, check on the well-being of your passengers. If anyone's injured, get on the phone with emergency services or ask a bystander to call for help.

Get to safety if you're able to, either on the side of the road or on a sidewalk. If your car is safe to drive and is causing a hazard where it is, pull it to the side of the road. Otherwise, leave it where it is and get yourself to safety.

Wait for help. Turn off your engine, turn on your hazard lights and use road flares to warn other vehicles to slow down.

Get A Quick, Personalized Auto Quote Today

Get a quote >

Having A Dedicated Agent Can Make All The Difference.

Find an agent >

Notify Authorities

Call the police. Whether an accident is considered a minor fender-bender or a major collision, calling the police is important — and in some states, it's legally required.

Notify your insurer. You may also want to call your insurance agent while you're at the scene. That way, they can tell you exactly what they will need to process your claim.

Document the Accident

In order to protect yourself, the Insurance Information Institute (III) also recommends taking the following steps:

  • Identify the officers. Once the police arrive, get the name and badge number of all responding officers.
  • Get a copy. Ask the police officers present where you can obtain a copy of their accident report.
  • Take pictures. Document the accident thoroughly by taking snapshots from different angles, showing the damage done to both cars.
  • Take names. Write down the names and addresses of all parties involved, including any passengers in the other vehicle.
  • Talk to witnesses. If there were any witnesses to the accident, take down their names and their contact information, as well.

Exchange Info

Once you've filed the report with the police officer, exchange contact and insurance information with the other driver before you leave. According to the III, the most important information includes:

  • Full name and contact information
  • Insurance company and policy number
  • Driver's license and license plate number
  • Type, color and model of vehicle
  • Location of accident
An accident can leave even the most seasoned driver frazzled, but following these steps may help protect you against unnecessary worries and will give your insurance company enough detailed information to begin processing your claim as smoothly and as quickly as possible.

Car accident infographic promo.

I Was in a Car Accident. Now What?

Need help getting your car repaired? Know what to expect from your insurance company, agent and adjuster.

View Guide

Agents are Here to Help Near 20146
Edit Location
  • Loading...
Coverage subject to terms, conditions, and availability. Policy issuance is subject to qualifications. Allstate Insurance Company, Allstate Indemnity Company, Allstate Fire and Casualty Insurance Company, Allstate Property and Casualty Insurance Company, Northbrook, IL. © 2015 Allstate Insurance Company, Northbrook, IL.
ECC Monitor: OK