Payment and Billing

Access Your Account Anytime, Anywhere.

While traditional payment and policy management options are always available, you can conveniently access Allstate's secure paperless services. Learn more about the various ways you can easily manage your account.


Allstate eBill helps you break free of the paper trail and receive your Allstate bills via your inbox rather than the mailbox.

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Stay on top of your bills with Allstate's ePayment options. Pay your bill at any time using a credit/debit card or by making a direct withdrawal from your bank account. You can either make one-time payments or enroll in regularly scheduled automatic withdrawals.

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Allstate ePolicy allows you to manage your policy documents in one secure online location. With ePolicy, you can quickly access your policy information and search for terms and coverage at a moment's notice.

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Traditional Billing Methods

In addition to online billing, you may also pay by phone or standard mail. To pay by phone, using a check or credit/debit card, call the automated phone line at 1-800-901-1732. If you wish to pay by regular mail, simply place your payment in an envelope addressed to the location listed on your statement and drop it in the mail. You are also welcome to pay in person at your local agent's office.

Questions About Going Paperless

If you're interested in going paperless, but have a few questions you'd like to get answered before making the switch, we're here to help. Some of the key benefits of going paperless include:

  • Time saved, convenience and ease of recordkeeping and archiving
  • Anytime access to payments and statements
  • Services are provided through the secure My Account portal

Understanding Your Bill

Whether you receive an electronic Allstate eBill or a paper bill by mail, both formats are identically designed and feature the same key components. Use this sample bill as a guide to understanding your statement. Every Allstate bill will feature the following:

  • Policy Type & Policy Holder: At the top right of your bill you'll find your policy type. You'll also see the key policy holder information, including the policy name, policy number, issuing company, written items, policy period and agent contact information.
  • Payment History: On the second page of your bill, you'll see payment history at the top left and a list of the accounting activity that has occurred since the last bill was issued. This includes payments, installment fees (if applicable), endorsements and any applicable surcharges. Policy balance (to pay in full) and the minimum amount due by date are also displayed.
  • Installment Schedule: Below the payment history section of your bill, you'll find the installment schedule, which lists the dates and minimum amounts due for the remainder of your policy period. Please note that if you pay in installments, there are installment fee charges. If you opt to pay in full, there are no installment fee charges.
  • Policy Change: Located on the left of the second page, you'll see the policy change section. This section describes any changes you may have made to your policy and the effect, if any, these changes had on your premium.
  • What You Should Know: Located at the top right of the second page, you'll find the "what you should know" section. This section contains informational messaging that may be required by law, and also informs customers of the payment processing, terms and conditions of our payment options.

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