Allstate has a number of tools to make finding a specific document regarding your insurance policy quick and easy.
- You can view your policy details and access any of your current or archived insurance information in the documents section of your My Account profile.
Log in or enroll
- Search for your policy documents from your mobile phone or tablet using the Allstate® Mobile app. You can also access a digital copy of your auto insurance ID card, which may be used in states that accept electronic proof of insurance.
Download for iOS
Download for Android
- You can always contact your agent for assistance finding a document or if you just have questions you need answered. Your local agent's information can be found on the back of your insurance card.
Find an agent or call 1-800-ALLSTATE (1-800-255-7828) for 24/7 assistance.
- Digital ID cards are accepted in many states as valid proof of insurance. You can access a digital copy of your auto ID card directly from your smartphone using Allstate® Mobile app.
Access your digital ID card
When will my policy change take effect?
If your change is submitted on My Account, your request will be processed within two business days. After the request is processed, it takes 24 hours for the change to post online. Your documents will be mailed within 7 days of processing the request.
How do I add or remove drivers and vehicles from my auto insurance policy?
First, please log into my account. Next, simply go to the Update a Policy page in the Policies section and use the "I Want To" drop-down to select the change you'd like to make to your policy.
Where can I get a copy of my policy declarations page?
First, please log into my account.
For most policy types, you can go to the Documents section to print a copy of your policy declarations page online.
You can also request copies by contacting your Allstate agency or calling 800.255.7828. After submitting your request, you should receive your copy via U.S. mail within 7 to 10 days.
For information regarding your life or annuity policy, please contact your Allstate agency or Personal Financial Representative. You can also call one of the following numbers:
For Allstate Life and Annuity policies, call 800.366.1411 (in New York, call 800.347.5433).
For Lincoln Benefit Life policies, call 800.525.9287 (Fixed) or 800.865.5237 (Variable).
How will I know if I completed all of my new policy required documents?
You must first log into my account and navigate to the "Provide Documents" page. You'll see a green check mark beside each document that you have reviewed, uploaded, and/or returned electronically, by fax, or by mail.
I completed my new policy documents online, but also received documents in the mail. Do I need to sign and send the paper documents back as well?
Thank you for completing your documents online. The documents we sent you in the mail are for your records-you don't need to send them back to us.
When completing my required policy paperwork, is it acceptable to sign a paper document and upload the file electronically?
Yes. If we send you a document, you have the option of printing, signing, and then uploading it to us electronically.
I want to upload a document. How can I access the "Complete Required Documents" page?
You must first log into my account. Then go to the Policies section and use the "I Want To" dropdown to select "provide Documents." You'll be able to access the "Complete Required Documents" page from there.
