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Regarding personal information

Thank you for your recent request to know about your personal information — your privacy is very important to us. Provided with this document is a file containing your specific pieces of personal information.

The personal information was sought from the records of Renuant, LLC dba Transparent.ly.

Per your verified request, we are providing you a file containing the personal information about you that is subject to the California Consumer Privacy Act (CCPA).

Please note the following about your personal information file:

• The amount and type of personal information included in the attached file will vary based on your relationship with Transparent.ly.
• The way the personal information is presented will vary based on how the information is kept in each system. To better protect your information, we limit the retention period of certain personal information in our systems. As a result, some of your information has been redacted in our systems and cannot be returned.
• For each piece of personal information returned, we have indicated the category in which that piece of personal information belongs. The categories are listed below with examples of the types of personal information that fall into each category. Those categories allow you to better understand the personal information that is shared and with whom it is shared.
• To protect a consumer's privacy, we only return personal information that we are confident belongs to you.

To view your personal information, please refer to the attached document titled with your name.

As required by the CCPA, the following response, together with the information contained in the personal information file, explains the following for the personal information collected in at least the past 12 months:

1. The categories of personal information collected;
2. the categories of sources from which personal information was collected;
3. the business or commercial purposes for collecting personal information; and
4. the categories of third parties with whom we share personal information and the personal information shared with those categories of third parties.

The file of your personal information shows the category of personal information for each piece of information. These are the categories:

Personal information categories	Examples
Personal identifiers and other identifying information	Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, or other similar identifiers, phone number, date of birth and age. We may approximate your location based on your IP address.
Characteristics of protected class	Age range (40 years or older), marital status or sex (including gender, gender identity, gender expression)
Commercial information	Services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Accident and other driving history, credit information such as credit score range, dwelling value, and dwelling mortgage amount, as provided by you on our websites.
Internet or other electronic network activity information	Browsing history, search history, information regarding your interaction with our website, application or advertisement, links you use or web pages you visit while visiting our site or applications, browser type, internet service provider (ISP), cookies, device identifier or other device information, and location information.
Multimedia information	Audio, electronic, or similar information.
Education information	Highest level of education or degree program of interest.
Inferences	Inferences drawn from any personal information collected to create a profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.

We collect personal information in different ways and from several sources based on your relationship with us including:

• Directly from you Including when you visit one of our websites to obtain information about insurance, financial, educational or other products and services, click on links on our website to access a provider's website, view emails or text messages, speak with us on the phone, or submit inquiries to us via contact us channels. Personal information collected may include name, address and other important identifying information;
• Automatically when you when you use or interact with one of our websites, view our emails or otherwise engage with us through a computer, telephone or mobile device (collectively, "Sites") and could include IP address, cookies, browsing history and other device or internet information; and,
• From other parties, such as lead generation sites or other data providers, service providers, and marketing companies.

We use your personal and other information for business and commercial purposes based on your relationship with us including to:

• To fulfil your request or provide our services and products to you. We use your personal information such as location, interests and other factors, to provide information about providers of insurance products, financial products, educational degree information and other services and to connect you these providers at your request. We may also use your personal information to complete a transaction or respond to a customer service request or other inquiry.
• Improve, develop and analyze our Sites, services and products. We use your personal information and other information to:
  • analyze, improve, develop or deliver our Sites, products and services and develop new services, products or features using algorithms, analytics software and other similar methods, and
  • analyze how visitors use our Sites to improve the Sites and enhance and personalize your experience.
  We collect some information used for these purposes using analytics software, cookies and other tracking technologies. For more information about the collection and use of this information, see Cookies and Other Tracking Technologies in our Privacy Statement found at https://www.transparent.ly/privacy-policy.
• Communicate with you. We may communicate with you to provide you transaction confirmations or other service-related messages via mail, email, phone or other available methods such as push notifications.
• Marketing and advertising. We may use your information to serve you ads or customized content on the internet, send you promotional communications about products, services, features, and options we believe may be of interest to you. We may send communications via e-mail, regular mail or may send text messages via a mobile device. Comply with legal requirements and protect the safety and security of our business, services, and Sites. We may use your personal information to comply with laws, regulations or other legal obligations, to assist in an investigation, to protect and defend our rights and property or the rights of third parties or enforce terms and conditions. We may also use your personal information to prevent suspected fraud, threats to our network or other illegal activities, prevent misuse or for any other reason permitted by law. We may use your personal information to protect our company, our affiliates, our customers, our network and our Sites.
• Update or correct our records. We may receive personal information about you from other sources, including publicly-available databases or third parties from whom we have purchased data, and combine that personal information with other personal information we have about you to update, enhance, or correct our records.

We do not sell your personal information. We may share your personal information with our affiliates for business purposes consistent with the uses described in our Privacy Statement. We may also share information about you with third parties whenever you consent to or direct such sharing.

The following table lists the categories of personal information that we may have collected from you and the categories of service providers or third parties to whom we have disclosed those categories of personal information for a business purpose. Please refer to your personal information file for the categories of information for the personal information we have collected from you specifically.

A checkmark (✓) below indicates we share the personal information with that category of service provider or third party.

For more information about our privacy practices, please review our Privacy Statement at www.transparent.ly/privacy-policy.

Sincerely,

Transparent.ly