Start Your Phone Claim | Allstate Phone Protection Plan Claims

Q: What happens after I file a claim?

We'll repair your phone once we’ve approved your claim. You’ll receive a replacement or be reimbursed if we can’t fix the damages.

get reconnected

Get your device up and running again ASAP with a quick and easy phone protection plan claim at Allstate.

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File a phone claim

Helpful tips to get you started on your claim:

File online for the fastest service.
Have your covered device and receipt on hand. Many claims are approved instantly. In other cases, a specialist will guide you through next steps.

start a claim

Register your protection plan

You are not required to register your Allstate Phone Protection Plan. However, registering now can save you time later.

Your phone protection plan is active even if you don't register it. However, you'll need your purchase receipt if you do need to file a claim in the future. Registering your receipt now keeps it on file for easy access when you need it.

If you just purchased your plan, please wait three days before registering it online.

Phone claims FAQS

When does my coverage start?

Your coverage starts the day you purchase your plan. File a claim through your Allstate Protection Plan for covered incidents at https://www.allstateprotectionplans.com/claim.

What does my plan cover?

View your plan’s full Terms & Conditions for complete coverage details. Some of the most common plan coverages are:

Accidents such as spills, cracked screens and liquid damage.
Mechanical, electrical and battery failures.
Product breakdowns and defects.

How do I file a claim for my phone?

File your claim anytime at Allstate Protection Plans.

What happens after I file a claim?

File your claim anytime at Allstate Protection Plans.