What to expect when you file a claim
1. File and track your claim
You’ll need the following information to begin your claim.
- Policy number (if available)
- Issuing Company
- Full name
- Social Security Number
- Date of birth
- Date of death
- Place of death
- Policyholder's original, certified death certificate
2. Start your claim
Starting your claim is simple. Work with your agent to contact issuing company to notify them of the death to start your claim.
3. Claim packet
Once you’ve started your claim, you’ll receive a packet that includes a claimant statement form and information about next steps.
4. Return required documents
Send the completed claimant form and a certified copy of the death certificate. Your agent or claim representative will let you know if you need to provide anything else.
5. Receive payment
Once your claim has been processed, we can mail you the check, deposit it to your account or your agent can hand it to you in person.